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If you are not satisfied with the items you receive, you can return them within 30 days of the date of receipt provided that the garment has not been worn, washed or damaged.
Consequently, we cannot accept exchanges and returns of items, which are damaged, washed or worn or without their original packaging, unless the damage is due to a flaw.
It is not possible to exchange one model for a different one; only the size and/or color of the same garment may be exchanged.
To exchange one article for another one, you should return it for a refund and place a new order through our OnLine Shop.
Exchanges and returns can only be made by post or express courier to:
Norwegian Spirit, Inc.
N27 W23713 Paul Road Unit G,
Pewaukee,
WI 53072, USA
Phone: 262-347-0809 Toll Free: 866-347-0809
Fax: 262-347-0795
Please note that Norwegian Spirit, Inc. is not responsible for return shipping cost and does not accept goods returned C.O.D. We recommend you to send the items using insured or recorded mail, as we are not responsible for any items that fail to reach us.
Once items are received, Norwegian Spirit, Inc. will check its condition and will send the size or color requested (for exchanges) or will return payment on the card used (for refunds).Please note that high demand causes us to run out of certain items. If the item is not available for exchange, Norwegian Spirit, Inc. will provide a refund for the item(s) returned.
Original shipping charges are only refunded in the case of error or flaw. Once the items have been received and the error or defect has been verified, we will credit you with the proportional part of the original delivery costs for the defective garment.
Furthermore, in the case of error or flaw, we will also refund the proportional part of the delivery costs incurred when returning the merchandise to us. Please, in these cases, remember to include the receipt for the delivery costs of the refund.
The product detail and prices provided and/or made available on the site are subject to change at any time without notice.
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